Shipping policy

Effective Date: January 1, 2026

At Workmealgear.store, we understand that reliable shipping is just as important as reliable tools. Whether you're ordering equipment for your workshop, garage, job site, or home improvement projects, we work hard to ensure every package is delivered safely and efficiently.

Worldwide Shipping

We proudly offer FREE Worldwide Shipping on all eligible orders.

No minimum purchase is required.

We carefully partner with trusted international logistics providers to deliver orders securely to customers around the world.

Processing Time

Orders are normally processed within 1–3 Business Days after payment has been successfully confirmed.

During periods of high demand, promotional events, or public holidays, processing may require additional time.

Customers will receive a shipping confirmation email once their order has been dispatched.

Estimated Delivery Time

Estimated delivery time:

7–10 Business Days

Delivery estimates begin after the order has been processed and shipped.

Please note that shipping times are estimates and may vary depending on destination, customs procedures, weather conditions, carrier operations, and other unforeseen circumstances.

Shipping Confirmation

Once your order has been shipped, you will receive an email containing your shipping confirmation and tracking information, when available.

Tracking updates may require 24–72 hours before becoming visible within the carrier's tracking system.

Delivery Areas

We currently ship to most countries and regions worldwide.

Some remote locations, military addresses, islands, or restricted delivery zones may require additional shipping time or may not be serviceable.

If we are unable to ship to your address, our customer service team will notify you promptly and provide an appropriate solution.

Customs, Duties and Import Taxes

International shipments may be subject to customs inspections, import duties, taxes, or brokerage fees imposed by the destination country.

These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise required by applicable law.

Customs processing may occasionally extend delivery times.

Shipping Delays

While we strive to meet all estimated delivery times, delays beyond our control may occur due to:

Severe weather
Customs clearance
Public holidays
Airline scheduling
Transportation disruptions
High shipping volume
Carrier operational delays
Government regulations
Natural disasters
Global supply chain interruptions

Workmealgear.store cannot guarantee delivery dates under these circumstances.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

Please verify:

Recipient name
Street address
Apartment or suite number
Postal code
City
Province or state
Country
Phone number

Orders returned because of incorrect customer information may require additional shipping fees before reshipment.

Address Changes

If you need to update your shipping address, please contact us immediately.

Address changes can only be made before an order enters the shipping process.

Once an order has been dispatched, we cannot guarantee that address modifications will be possible.

Split Shipments

To improve delivery efficiency, orders containing multiple items may occasionally be shipped separately.

Customers will not incur additional shipping charges for split shipments.

Each shipment may have its own tracking number.

Lost Packages

If your package appears to be delayed beyond the expected delivery window, please contact our customer support team.

We will work directly with the shipping carrier to investigate the shipment and provide an appropriate resolution, including replacement or refund when applicable.

Damaged Packages

If your order arrives visibly damaged, please:

Take photographs of the package and product immediately.
Keep all original packaging materials.
Contact our customer support team within 7 days of delivery.

Our team will review your claim as quickly as possible and arrange a replacement or refund when appropriate.

Refused Deliveries

If a shipment is refused without prior authorization or returned due to customer-related reasons, additional shipping or handling fees may be deducted from any eligible refund.